RESERVATION & CANCELLATION POLICY

 
You gotta pay to play. Ride credits must be purchased before you can reserve a spot. Drop-ins are subject to availability. Reserved spots are given away 5-minutes before rides to those standing by on the waitlist.

Waitlist

No bikes left? Next time, book earlier. You know you can book up to 7 days in advance, right? All jokes aside, we have an active waitlist for every ride so hop on the waitlist. Then all you do is watch your email closely for confirmation that you’ve made it in! If you make it off the waitlist, the cancellation policies still apply.

Cancellation Policy

Rides can be cancelled up to 8 hours before the scheduled start time. Once the 8-hour limit has passed, the ride credit cannot be returned to your account. For riders using ride credits, the ride credit used to make the reservation will be lost. For clients with an unlimited Society Pass option, a $10.00 fee will be charged to your credit card on file at the time of the late cancellation or no-show.

All riders with Society-Six, Society-Select or regular ride credits can reserve spots online up to 7 days in advance. All riders with Society Prime passes can reserve spots online up to 10 days in advance.

The Fine Print

All prices are in CAD dollars and do not include GST unless otherwise noted. Prices subject to change without notice. The Society Passes activate from the date of first use! When you book your first ride using a new Pass, that becomes the activation date and the billing cycle begins.

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