FAQ

I’VE ALWAYS BEEN INTIMIDATED BY INDOOR CYCLING, IS IT ONLY FOR HARD CORE ATHLETES?

Not at all! Everyone is welcome at Spin Society. No matter your level of athleticism, Spin Society is a community bound by its love for music, adrenaline and sweat. In fact, we love sharing this incredible experience with as many people as possible. Please arrive 10 minutes early and our passionate instructors will help you set up your ride. After one class, you’ll be wondering why you’ve missed out all this time! Indoor cycling is about you and pushing yourself at your own pace. Although the energy in the room will make you want to spin faster and harder, you can always adjust the tension on your bike to a level that is appropriate for you.

How do I sign up?

1. Sign up and create an account online.
2. Purchase rides.
3. Select a ride from the Schedule.
4. Arrive early at the studio.
5. Check-in at the front desk.
6. Enjoy your heart-pounding, body moving ride!

What should I bring?

Hydration is essential! Bring a bottle of water or you can purchase one at the studio. Keep your body going by ensuring you have enough water before, during and after your ride. Spin Society also has a water fountain so we have your refills covered.

Do I need cycling shoes?

Cycling shoes offer a more secure position in the pedals and on the bike while really enhancing the experience. Shoes ALWAYS come complimentary with your ride. If you prefer to bring your own cycling shoes, our pedals are compatible with SPD cleats.

Does the studio have changing rooms?

Of course we do! Spin Society has both men and women’s locker rooms each with restrooms, showers, vanities, and changing areas. We also have lockers available for daily use.

Can I host private group classes or events?

From birthdays, to bride rides and from team building to corporate events, we know how to get down like rockstars! To inquire about hosting a private ride or event at our studio, please email us at mysociety@spinsociety.ca.

What happens if I arrive late or need to leave early?

We understand that a hectic lifestyle can lead to last minute obligations, but please plan your ride schedule to arrive at least 10 minutes before class begins. In order to preserve the experience for the other riders, we cannot admit anyone who arrives after the scheduled class start time. On the flip side, we politely ask that riders not duck out early. We are working hard to create positive, focused energy in the room for the entire 50-minute ride.

If classes are full, is there a wait list?

If a class you would like to reserve is full, you can opt to place yourself on the wait list. You must have class credits in your account to be able to join a wait list. As spots become available due to cancellations, bikes will be released and assigned automatically based on priority.

How can I cancel a class?

We understand that life can get pretty crazy at times. Please plan to cancel your class at least 8 hours prior to the scheduled time to give a chance to people on the waitlist to sign up in your spot. You can either cancel by signing in to your account, or you can give us a call at the studio and we will gladly cancel for you. The class is NOT refunded; it is simply credited to your account for future use.

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